e-SENS project is connected to and influenced by a large number of EU policies and initiatives that need to be taken into consideration during the course of the work.

  • The Malmö Declaration
    The Malmö Declaration responds to the citizens’ need for more open, flexible, and user-centric public services. This document points out that, to move towards a global leading knowledge economy, a true Single Market with seamless eGovernment services and efficient and effective public administrations are key. Therefore, remaining barriers to cross-border activity should be removed. Technical and legal frameworks and key enabling solutions should be put in place. Furthermore, public administrations should re-design their administrative processes to reduce the administrative burden throughout Europe.

  • Europe 2020 strategy
    Europe 2020 is the European Union’s ten-year growth strategy. The Europe 2020 agenda proposes an ambitious strategy for Europe to exit from the economic crisis. Looking beyond the short term, it aims for a smart, sustainable and inclusive future economy, realised by a collective European approach focusing on five key areas:
    • Employment: modernising labour markets and empowering people by lifelong skills improvement.
    • Innovation: improving framework conditions and access to finance for research and innovation.
    • Education: enhancing the performance of education and reducing early school-leaving.
    • Social Inclusion: ensuring social and territorial cohesion for every citizen to benefit from growth and jobs.
    • Climate/Energy: shifting towards a low carbon economy by increasing resource efficiency and modernising the transport sector.


  • Digital Agenda for Europe
    The Digital Agenda for Europe is one of the seven flagship initiatives of the Europe 2020 strategy. It defines how wider deployment and more effective use of ICT will enable the delivery of the social and economic benefits Europe 2020 aims for. The Digital Agenda addresses seven main areas of improvement:
    • Digital Single Market: EU Single Market rules must be prepared and updated for the digital era in order to provide free flow of online services and entertainment across national borders. With different tools, the EU aims to boost the music download business, establish a single area for online payments, and protect EU consumers in online activities.
    • Interoperability: Standardisation will ensure that new IT devices, applications, data repositories and services interact seamlessly anywhere. increased Interoperability and improved standard-setting procedures are the keys to success in this area.
    • Trust and Security: Practical solutions, including a coordinated European response to cyber-attacks and reinforced rules on personal data protection should be developed to address cyber safety and privacy.
    • Fast Internet: High definition television or videoconferencing need much faster internet access than is generally available in Europe. To ensure the availability of broadband access throughout Europe, investments in infrastructure should be stimulated.
    • Research and Innovation: Research and Innovation efforts should be stimulated by leveraging more private investment, improving coordination and increasing the opportunities for SMEs. This will enable research ideas to be turned into marketable products and services.
    • Enhancing e-Skills: To decrease the professional ICT skills shortage and to increase Europe’s productivity, all European citizens should have a minimum level of digital literacy and skills. People without digital competences and literacy face difficulties in benefiting fully from new electronic content and services, and as ever more daily tasks are carried out online. To participate fully in EU society, everyone needs enhanced digital skills.
    • ICT for EU society: ICT is facilitating reduction in energy consumption, support of the lives of senior citizens, delivery of better health and public services. It is also a push to digitise Europe's cultural heritage in order to provide online access to society.


  • European eGovernment Action Plan 2011-2015
    The European eGovernment Action Plan 2011-2015, launched in December 2010, is the second eGovernment Action Plan created by the European Commission. It  aims to realize the four goals set in the Malmö Declaration (empowerment of citizens and businesses; mobility in the single market; efficiency and effectiveness; legal and technical pre-conditions). The plan is focused on using public resources more efficiently, reducing public expenditure and at the same time, providing seamless eGovernment services that answer to the user’s needs. In other words: better public services with fewer resources.
    The eGovernment Action Plan sets three main targets:
    • by 2015, a number of key cross-border services will be available online
    • by 2015, 50% of EU citizens will have used eGovernment services
    • by 2015, 80% of enterprises will have used eGovernment services


    These targets are to be achieved by stimulating joint action on eGovernment within Europe and by establishing the pre-conditions for the development of eGovernment services such as interoperability, e-Signature, and e-Identification. Eventually, the eGovernment Action Plan 2011-2015 should lead to more open, innovative and responsive public services, engaging, enabling and empowering citizens to use digital services.